The first time you open the welcome guide, you’ll be asked to fill out essential information for the property. You can update the details at any time.

To add a property welcome guide
  1. Log in to your account
  2. If you have more than one listing, select the appropriate listing
  3. Select Property
  4. Select Welcome guide
  5. Select Get started
  6. Fill out the required information
  7. Select Finish
  8. Select Provide feedback or View my welcome guide

To edit a property welcome guide
  1. Log in to your account
  2. Select Property
  3. Select Welcome guide
  4. Select Essentials
  5. Select Edit next to the section you want to change
  6. Update the information
  7. Select Save

To add reservation-specific access instructions
  1. Select Reservation manager
  2. Select a reservation
  3. Scroll to Access Instructions
  4. Select Edit
  5. Add or update the information
  6. Select Save