It’s easy to make changes to your templates. The information below will show you how to edit a template or restore a template you’ve edited to its original version.  
  1. Log in to your account.
  2. If you have more than one listing, click the one you want to edit.
  3. Click Inbox from the navigation menu.
  4. Click the paper icon to access your saved templates.
  5. Click Select template.
  6. Select the template and edit as needed.
  7. Click Save template.
Not happy with the changes you’ve made? You can restore a template back to its original version by clicking Actions and selecting Revert to default. 
 
Need to customize a template you're using in your message to a traveller? Simply choose a template from within your conversation and make your changes.