Extensive property damage to a rental is an extremely rare occurrence. Smaller damage, such as a scuffed piece of furniture or stained linen does happen from time to time.
You can choose to protect your property by setting a damage deposit amount that your guest will be responsible for should they cause damages to your property. You will have up to 14 days after a guest checks out to file a claim. We will charge this amount on your behalf to the guest’s credit card used for booking.
In some instances, your guest may be asked to pay the damage deposit upfront at the time of booking, or during the last payment for multi-payment bookings.
You can also require that guests sign a legal rental agreement before arriving at the property. Your rental agreement can communicate exactly how you expect your property to be treated during their stay. Additionally, make sure your House Rules are completed so guests know your rules on maximum occupancy, if you allow events, children, smoking, and pets.