Accidents can happen. If they do, hosts want to be sure their property is covered. At the time of booking, hosts may require that you either have a card on file, pay an upfront refundable damage deposit, or purchase property damage protection to cover potential damage and/or incidentals at the property. The amount required is set by the host. You’ll be shown this amount under the house rules on the property details page or during checkout before you book.
For properties that require a card on file
If the property requires a card on file, you will only be charged if the host files a claim. Your credit card information will not be shared with them and there is no pre-authorization hold. The host has 14 days after checkout to assess the property and submit a claim.
For properties that require a refundable damage deposit
If the property requires a refundable damage deposit, this deposit is paid upfront at the time of booking and is refunded after 14 days if no claim is filed. Your financial institution may take up to 7 business days to release the money into your account.
For properties that offer Property Damage Protection
Property Damage Protection is an optional insurance product that’s intended to protect you up to the coverage amount should damage occur to the rental property during your stay. Some hosts may allow you to purchase this option in lieu of paying a refundable damage deposit upfront. Please be sure to review the coverage details before selecting this option.