Once you submit a booking request, hosts have 24 hours to either accept or decline your request. If they do not take either action, we will automatically decline the request so you are able to submit a booking request on an alternate property.
If you have not yet received a response, there are a few troubleshooting steps you may take while your request is pending:
If you have not yet received a response, there are a few troubleshooting steps you may take while your request is pending:
- Verify that you received an inquiry confirmation email from us. This will confirm that your inquiry was delivered to the host.
- Verify that you do not have any responses in your email’s junk or spam folder.
- Adjust your email filter settings to allow for incoming messages from “@messages.homeaway.com”.
You may also withdraw your pending booking request at any time before it is either accepted or declined. To withdraw your pending booking request, or check the status of your booking, log into your iKalypso account and click MyTrips.